Return Policy

Return Policy:

At Abadiyy Skin Care & Cosmetic, we strive to ensure your satisfaction with every purchase. However, we understand that sometimes circumstances may require a return. Please review our return policy below:

Damaged or Defective Products:

• We take great care in packaging and delivering our products to you. In the rare event that you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will gladly replace the item or provide a refund as per your preference. Please note that photographic evidence may be required to process your claim.

Non-Returnable Items:

• Due to the nature of our products, we generally do not accept returns. However, we make exceptions for damaged or defective items (as stated above). Additionally, for hygiene reasons, we cannot accept returns on opened or used products.

Return Procedure:

• If you need to return a damaged or defective item, please contact our customer service team at [contact email or phone number] with your order number and a description of the issue. Our team will guide you through the return process and provide further instructions on returning the item.

Refunds:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Shipping Costs:

• Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

• If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Our customer service team is here to assist you in any way possible.

Thank you for shopping at Abadiyy Skin Care & Cosmetic. We appreciate your support and trust in our products.